Ticket Policies
Service Charges & Exchanges
Phone Orders
Phone orders carry a service charge of $7 per ticket. We charge a full price exchange fee of $5 per ticket. All tickets must be exchanged for the same dance company, up to 48 hours before the original performance. Exchanges are subject to availability.
Online Orders
Online ticket sales carry a service charge of $7 per ticket. We charge a full-price exchange fee of $5 per ticket. All tickets must be exchanged for the same dance company, up to 48 hours before the original performance. Exchanges are subject to availability.
In-person Orders
In-person ticket sales carry a service charge of $2 per ticket. We charge a full-price exchange fee of $5 per ticket. All tickets must be exchanged for the same dance company, up to 48 hours before the original performance. Exchanges are subject to availability.
Group Sales Orders
Group sales carry a service charge of $1 per ticket. All sales are final. For more information, contact us at groups@joyce.org or 212-691-9740, ext. 255.
Cancellations
Unfortunately, we do not offer refunds for ticket cancellations. We charge a full-price exchange fee of $5 per ticket. All tickets must be exchanged for the same dance company, up to 48 hours before the original performance.